Encouraging People to Consider the Tone of Their Interactions Online

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Think Twice Before You Type campaign poster. Image courtesy of AREA 23.

We are proud to announce the launch of a powerful new multichannel campaign with the support of AREA 23, a New York-based FCB Health Network Company, to raise awareness of how online comments and conversations, even when using humor, can have real-life impact that may be unexpected.

The global "Think Twice Before You Type" initiative is being launched today to coincide with Safer Internet Day and is encouraging people to be mindful of how their comments can be interpreted or misinterpreted without the added benefit of visual or audible indicators as to how that person is really feeling.

Our Think Twice Before You Type campaign is a powerful reminder of why we need to be mindful of the way we communicate online. When you're talking with someone online, whether it's on social media or through texts, you're missing important context on how those comments are received. Facial cues and tone of voice are not captured in a typed response, so it's easy to be unaware of how someone is really feeling in a conversation. The reality is people we interact with online each day could be at breaking point without us having realized.

Laura Lewandowski, Chief Policy Officer, The Cybersmile Foundation

The campaign will see powerful images and videos delivering important messages being shared across our official social media channels with our community of over 1.3 million internet users.

Think Twice Before You Type campaign poster with "OMG, I'm Dying" lettering.

To help drive home the important campaign message, we worked alongside AREA 23 with multiple Cannes Lions Gold-winning photographer Ale Burset to depict the faces of dejected subjects overlayed with happy emoji makeup.

It was a fun project to capture the difference between how people can portray their feelings and their real feelings.

Ale Burset, Photographer

The campaign will be featured on our Instagram, Instagram Stories, Facebook, and Twitter, amplifying content that can help internet users better consider how they communicate online.

It's something we feel strongly about because we've all done it. Whether it's something you mean as a joke or something that came across harsher than you intended. It's easy to hurt someone without ever realizing it. So, we wanted people to think twice.

Leo Arcoverde, Associate Creative Director, AREA 23

AREA 23, an FCB Health Network Company, has been consistently recognized with top advertising industry awards and honors. In 2017, Med Ad News named AREA 23 "Agency of the Year," "Most Creative Agency," and "Most Admired Agency"—the first time that any agency was able to win the show's top three awards at once.

In back-to-back years, the agency repeated the impressive feat again in 2018. In 2019, it was awarded "Agency of the Year" for the third consecutive year by Clio Health. It was also named "Global Agency of the Year" and "Regional Agency of the Year" at the New York Festivals Global Awards.

Anti cyberbullying campaign Think Twice Cybersmile
Think Twice Before You Type campaign poster with "LOL, You're Killing Me" lettering.

The agency was also recognized as "Large Agency of the Year" at the MM&M Awards and took home Titanium Best in Show. AREA 23's "See Sound" won the Innovation Grand Prix at Cannes Lions 2019.

In 2020, AREA 23 was awarded "Agency of the Year" for the fourth time, "Most Admired Agency" for the fifth consecutive year, and "Most Creative Agency" for the fifth time at the Med Ad News Manny Awards, taking home this coveted trifecta for the third time in its history.