Cybersmile Assistant

Overview

Cybersmile Assistant has been designed to get you the help you need as quickly and easily as possible. After sharing details of your problem, our assistant will provide you with a range of options for the type of help that you would like.

These options include useful articles, practical advice, and information on local helplines.

• Instant, 24/7 support
• Personalized, targeted assistance
• Direct access to local helplines and organizations
• Same-day global updates on emerging issues
• Continuously improves through machine learning
• Detects and reports emerging internet trends and concerns

"Cybersmile Assistant not only delivers instant advice and support to Internet users in need for existing and emerging problems which include bullying, cyberbullying, mental health struggles, reputation damage and many more - it also delivers results and resources tailored to the needs of that user at that moment. The fact that Cybersmile Assistant completely eliminates wait times and scaling problems means that more people than ever can get exactly the help they need, when they need it, turning struggle into hope."

Dr. Deborah Gilboa The Cybersmile Foundation

Addressing Key Social Issues

Supported Topics

The assistant addresses a broad range of digital wellbeing-related issues commonly encountered and continues to evolve to support new and emerging issues.

Key topics currently include: mental health, body image, online safety, anxiety and stress, cyberbullying, harassment, catfishing, depression, gaming, self-harm, disordered eating, prejudice, reputation attacks, sexting, bullying, sextortion, revenge porn, and crisis support.

Meeting the Needs of the Digital Age

Scalable Support

With billions of internet users, increased online retention times, and growing concerns about the effect that time spent on the internet can have on our mental and physical health, Cybersmile Assistant was developed as a viable and scalable support solution for the 21st century.

Key features of the assistant's infrastructure include:

• Near-infinite scalability
• Support for large numbers of users simultaneously
• Zero wait times for assistance

Sustainable Solution

When ideating, designing, and developing Cybersmile Assistant, a key focus was to create an innovative support product that not only had the power to change and save huge numbers of lives but also the ability to deliver scalable resources in a financially sustainable way.

Our assistant significantly reduces the costs associated with supporting those in need, allowing us to help more people than ever before and, crucially, offering a viable, cost-effective support solution at scale.

Ensuring User Safety

Safeguarding Mechanisms

Cybersmile Assistant has been designed to detect and respond to user interactions that indicate a need for crisis support. As an additional measure, our assistant is trained to direct users to crisis support when interactions become unreliable or indistinct, providing an effective default safeguarding mechanism.

Sponsorship Opportunities

We are currently inviting interest from brands and individuals who would like to discuss alignment and support opportunities for Cybersmile Assistant. If you would like to become a sustainer of the product or help us evolve it to its next stage, please contact us.

"A stunning new international effort to stop online bullying and offer online help. Proud to support the launch of Cybersmile Assistant. Please share everywhere!"

Cheryl Jennings ABC News

"I am proud to support the launch of the new Cybersmile Assistant."

Dr. Charles Sophy Medical Director, LA DCFS

FAQs