Press & Media

General Media Inquiries

1. Contacting Cybersmile for media requests

   You can submit media requests through our Press Office.

2. Urgent and out-of-hours media requests

   Please contact our Press Office for all urgent and out-of-hours media requests.

3. Following up on unanswered media requests

   Please assume that we received your request but were unable to help at this time. Due to high demand, we are unable to respond to all media requests. Thank you for understanding.

Participation Requests

1. Requests for those previously affected to participate in media

   To protect our service users, we do not ask those previously affected to participate in media activities. Thank you for understanding.

2. Requesting a comment, interview, or participation in media

   Please submit your request through our Press Office.

Media Resources

1. Cybersmile press kit, logos, and brand guidelines

   You can download all Cybersmile brand assets, including our press kit, logos, and brand guidelines directly. Access Cybersmile brand assets.

2. Guidelines for using and sharing the Cybersmile logo

   Our logo can be used on fundraising pages, personal blogs, social media posts, studies, or editorial news content only. The unauthorized use of our logo outside of these use cases is prohibited. Please contact us for any required permissions.

Editorial Policies

1. Key principles of our editorial policies

   Our editorial policies have been developed to ensure that our content is as factual and accurate as possible while aligning with our values and standards.

2. Third-party contributions & interviews

   In the interests of meaningful conversation, we allow contributions from a diverse range of voices. All opinions and ideas contained within contributed articles and interviews do not necessarily reflect the opinions and beliefs of Cybersmile. 

Content Management

1. Reporting errors and submitting corrections for content

   Please reach out to make us aware of any errors with our website or content. Visit Contact page.

2. Extracting Cybersmile content for website use

   Copying our website content is not permitted. You can only refer to our content through linking or via a social media post embed.

Copyright Rules and Restrictions

1. Copyright restrictions on printing Cybersmile materials

   Our logos, imagery, and graphics are not permitted for reproduction in print without prior written approval. Please contact us to request permission for use.

2. Copyright restrictions and usage terms for Cybersmile content

   Cybersmile content is to be used strictly for editorial or educational purposes only. Commercial use of our imagery, video, audio, or any other content type without prior written approval is strictly prohibited.

Usage Permissions for Cybersmile Materials

1. Permissible use of Cybersmile educational resources

   Cybersmile resources are free for individuals, educators, schools, colleges, universities, academic institutions, and community groups. Commercial use is not permitted. Learn more about partnering with us.

2. Guidelines for using and sharing the Cybersmile logo

   Our logo can be used on fundraising pages, personal blogs, social media posts, studies, or editorial news content only. The unauthorized use of our logo outside of these use cases is prohibited. Please contact us for any required permissions.

3. Conditions for using Cybersmile images and videos in commercial projects

   The use of our images and videos for commercial purposes is not permitted unless previously approved by us. Please contact us for the necessary permissions.

Media Integration

1. Incorporating Cybersmile media into documentaries and films

   Please contact us for permission to use any of our images or videos within a creative project.

2. Utilizing Cybersmile media for editorial purposes

   It is acceptable to use our images or videos within an editorial context. Please add a copyright citation with the wording 'The Cybersmile Foundation.'

3. Utilizing Cybersmile media for educational initiatives

   It is acceptable to use our media in an educational setting as long as any use of our images or videos is properly cited with 'The Cybersmile Foundation.'

Talent Representation

1. Submitting agency collaboration requests on behalf of talent

   If you are working on behalf of a talent agency, feel free to reach out and submit your proposal. Although we are not able to reply to every request, we appreciate your consideration.

2. Applying to become a Cybersmile ambassador

   If you feel that you or your client would make a great ambassador, we would love to hear from you. Visit Contact page.

3. Compensation policy for content creators

   We do not pay content creators or other public figures to participate in our campaigns and initiatives. We only work with those who feel passionate about supporting our mission.

Creative Content Production

1. Creating videos, films, commercials, or PSAs for Cybersmile

   We are currently only accepting completely pro-bono proposals. Please use our contact page to submit your proposal. Unfortunately, we are not able to reply to every project that is submitted.

2. Following up on submitted creative proposals

   If we can move forward with your project proposal, we'll contact you to arrange the next steps. If you haven't heard back within 2 weeks of submission, please assume it was unsuccessful.

Social Media and Community Engagement

1. Promoting Cybersmile on social media

   Social media users are free to create content to support our mission, but we do not endorse or accept liability for any content created or shared outside of our own verified social media channels or official websites.

2. Raising awareness of Cybersmile within your online community

   There are a number of ways that you can raise awareness of Cybersmile, such as by creating social posts, videos, fundraisers, sending out newsletters, creating live streams, and sharing links to our resources.

3. Requests for Cybersmile to share social posts

   We do sometimes share posts that we are tagged in, but unfortunately we cannot guarantee that this is the case for all content created. Thank you for your understanding.

Fundraising

1. Launching community fundraising campaigns in support of Cybersmile

   There are a number of ways that you can launch a fundraising campaign. Learn about fundraising for Cybersmile.

Data Access and Usage

1. Exploring Cybersmile data and research reports

   We have a growing archive of research reports. Browse our published reports.

2. Accessing specific datasets from Cybersmile research

   Please reach out to discuss accessing raw data or with any other questions you have related to our research.

3. Using Cybersmile research data in education

   Our research data is free to be used for educational purposes. Please correctly cite 'The Cybersmile Foundation' as the source.

Research Collaboration

1. Partnering with Cybersmile on research projects

   We offer a range of partnership options that include joint research as a feature. Please contact us to register your interest. 

Research Standards & Application

1. How we utilize our research findings and data

   Our reports are used internally to better understand key issues and help us to improve our education, support, and volunteer training services by being data-driven.

2. Cybersmile research compliance with industry standards

   Cybersmile research complies with the MRS Code of Conduct and ESOMAR principles.